Slots / Mobile
This privacy policy covers how jdb jili collects, stores and uses the information you provide when you open an account or make a transaction through GCash, Maya or other supported payment channels. We keep this policy straightforward so you always know what data we hold and what choices you have.
When you register an account, we collect the details you submit — your name, contact information and the payment method you choose to link, whether that is GCash, Maya, GrabPay, Coins. ph or a Bank Transfer through PESONet or InstaPay. We also collect session data: the device type, browser, pages visited and timestamps, which help us keep your account secure and resolve any access issues you report. We do not sell your personal information to third parties. Data collected during a GCash top-up or PESONet transfer is used only to process that transaction and maintain your account record. Where we work with payment processors, they operate under their own data terms, and we hold only the confirmation reference on our side. Availability of this platform depends on local law and eligibility in your region. By opening an account where access is permitted, you acknowledge that we process your data as described here. If the law in your jurisdiction changes, we will update this policy and notify you through the contact address on your account.
Not every service you access from your account falls under this policy. Understanding the scope helps you know which entity to contact when you have a question about your data.
All data you enter when logging in or updating your profile — including your registered mobile number and email — is covered by this policy. You can request a copy of this data at any time through our support channel.
Payment references for GCash, Maya and Bank Transfer transactions are held in your account wallet history. This policy covers how we store and retain those references, but the payment provider's own terms govern the transfer itself.
Game session data — rounds played, bet sizes, results — is recorded to maintain fair account records. This data stays within our systems and is used only for account verification and dispute resolution, not for marketing profiling.
Links or services that take you away from jdb jili — including external payment apps or game studio portals — are not covered here. Those services have their own privacy terms, and we encourage you to read them before proceeding.
You hold several clear rights over the data we keep on your account. First, you can request a summary of what personal information we hold — your registered details, linked payment identifiers and session history — by contacting our support team through the channel listed on the Support section below. Second, if any detail is incorrect — a misspelled name, a wrong contact number — you can ask us to correct it, and we will update the record after verifying your identity through your registered credentials. Third, you may ask us to delete your account data where deletion is permitted under applicable law; note that some transaction records are required to be retained for a minimum period under financial compliance rules that apply in eligible regions. Finally, if you have a question about how a specific piece of data is being used — for instance, why a GCash reference appears in your account log — you can raise it directly with our support team and we will explain within a reasonable time.
Log in and open the account dashboard to see your registered details, wallet history and session log. If you need a formal data summary, contact support and we will prepare one for you.
Contact us with the detail you want updated and your verification information. We check against your registered credentials before making any change to your profile.
If you see an entry in your account history you do not recognise — a payment reference, a session timestamp — reach out through the support email or live chat and we will trace it.
Where local law permits, you may ask us to close your account and remove personal data. We will confirm which records must be retained under applicable financial rules before completing the request.
If you have a question about this policy, want to exercise a data right or need to report a concern about how your information is handled, use one of the contact paths below. Keep your registered account email or mobile number at hand — we use it to verify your identity before discussing specific account data.
Send your privacy question or data request to our support email address listed on the Contact page. Include your registered account details so we can locate your record.
Open the live chat widget from any page on jdb jili. For data-related queries, have your account login details ready so the team can pull up your record quickly.
For straightforward corrections — contact number, email address — log in and navigate to your account settings. Changes made there are reflected immediately in your profile.
We use standard encryption on data transmitted through jdb jili, including the details you enter when linking a GCash wallet or initiating a PESONet transfer. Cookies on the site are used for session continuity — keeping you logged in across pages — and for basic analytics that show us which sections of the site you visit. You can manage cookie preferences through your browser settings; turning off session cookies will affect your ability to stay logged in. Account security measures include the login verification steps shown on the account access screen; we do not describe those steps in full here so they remain effective. Retention periods vary: active account data is held while your account is open; transaction references are retained for the period required under applicable financial regulations; marketing preference data is removed if you ask us to stop communications.
Data you submit — login credentials, payment method selections like GCash or Maya — is encrypted during transmission. We apply this consistently across desktop and mobile sessions on jdb jili.
Session cookies keep your account active as you navigate the lobby. Analytics cookies are non-identifying and help us see which areas of the site you open first. Manage both through your browser settings.
We hold your data while your account is active and for the retention period required by applicable financial rules after closure. Personal details not subject to retention rules are removed on your request.
When this policy changes, we notify you through the email address on your account before the new version takes effect. The current version is always available at jdb jili/privacy-policy/.
These are the questions we hear most often about data, account records and your rights under this policy.
We collect the name, contact number, email address and payment method details you enter during registration. If you link GCash, Maya or a Bank Transfer, we hold the account identifier used for that payment channel — not your full wallet credentials.
Yes. Log in and check your account dashboard for your profile details and wallet history. For a full data summary, contact our support team with your registered email or mobile number and we will prepare it for you.
For contact information, go to account settings after logging in and update the field directly. For name corrections or other verified details, contact support with proof of the correct information and we will update your record after identity verification.
Game studios supply content to the lobby — they do not receive your personal account data. Session results are recorded in your account on our side. Studios such as Habanero, Pragmatic Play and PG Soft are not granted access to your registration or payment details.
We remove personal data not subject to a retention requirement. Transaction records — including GCash and PESONet references — are retained for the period required under applicable financial regulations in eligible regions. We will tell you exactly what is kept when you submit a closure request.
Contact our support team by email or live chat and ask to update your communication preferences. We will confirm the change and stop non-essential messages. Note that account-related notices — security alerts, policy updates — are not optional while your account is active.